Manheim Analyzes Auto Financing Industry’s Health

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ATLANTA — Manheim addressed financial-market health in its 2008 Used-Car Market Report, including discussing the market instability in 2007 driven by the subprime mortgage downfall, the impact of this on the auto sector and what the future may bring.

Overall, the report reassured the industry that the auto lending arena remains stable, despite credit-market tightening; however, it did caution financial institutions to be cautious in their growth and remain true to previously learned lending/underwriting principles to remain profitable.

While the auto financing sector as a whole continues to thrive, albeit more reservedly, market analysts indicated that the impact of the subprime meltdown will be ongoing for 2008, and perhaps beyond.

Impact of Subprime Mortgage Woes on Auto Industry

Kicking it off, Manheim discussed the credit instability that hit the market in the summer of last year, indicating that the lingering effects continue to impact the economy and auto industry in 2008.

“In early August 2007, the long-feared spillover of subprime mortgage problems into the broader credit market occurred with a vengeance,” officials described. “Surprisingly, or maybe not so surprisingly in this age of global finance, European banks were the first to scramble for cash as their overexposure to subprime mortgages and derivative instruments became clear.

“That panic jumped the Atlantic the same day, and in the ensuing weeks, Federal Reserve officials and banking executives discussed and wrestled to create solutions that could restore stability,” executives continued.

The resulting actions were that the Federal Reserve moved quickly to reassure the financial community and instituted various rate cuts.

“From mid-August 2007 to mid-January 2008, the federal funds’ target rate was reduced from 5.25 percent to 3.50 percent. The steepness of this decline is almost unprecedented,” Manheim pointed out.

“Although residual weakness in the credit market remained at year-end, a full collapse (which was closer than most Americans knew) was avoided. Given that credit availability is the life-blood of both the new- and used-vehicle sales markets, things could have been much worse in our industry,” analysts explained.

“Cost and availability of credit is key to retail used-vehicle sales. It was heartening, therefore, that the retail auto financing market functioned well throughout 2007, even while there was great turmoil, stress and volatility in the broader credit market overall,” the market overview attested.

As several subprime mortgage lenders drown in their credit problems, investment analysts appeared to turn their speculation on the subprime auto industry to see if it would follow suit.

“What they found, however, was an industry with solid management and a well-developed business model,” Manheim’s Used-Car Market Report found. “Consider, for example, the key reasons why many subprime mortgages failed and contrast that with auto lending.”

In the “glory days” of the mortgage broker arena, “no documentation and no down payment” became typical. The company described the mortgage sector as in its “infancy,” with many players thinking underlying collateral, or the home, would grow in value quickly, offsetting risk.

“In contrast, subprime auto lending is a mature industry where the lenders have gone through previous credit cycles and learned from the experience,” the company pointed out. “Sometimes, auto lenders will aggressively go after business, but they never completely throw out their scoring models.”

Identifying one of the key problems in the mortgage sector, Manheim pointed to the brokers, who generally had no stake in the loan success.

“Their objective (compensation) was based on simply doing deals — even loans that had no hope of ever being repaid,” officials explained. “On the auto-lending side, dealers, F&I managers and lenders have long-established practices that reinforce (and compensate) mutual success.”

Low teaser rates and payment-option mortgages easily caused issues with consumers when climbing interest rates and depreciating home values cut off homeowners from any other option but to default.

“Unlike mortgage lenders, auto lenders never delude themselves into thinking the underlying collateral will rise in value and, thus, make even a bad loan good. And when it becomes necessary to liquidate the collateral, auto finance companies have, in the form of auctions, a mechanism to quickly realize market value,” executives described.

When it comes to homes, market value is a much more subjective term, depending on the volume of foreclosures, the regions they are located in and housing demand.

“In contrast, a rise in auto repossessions has only a marginal impact on vehicle values, given that the wholesale market is so large and liquid,” Manheim highlighted.

And yet despite these factors, Manheim said, “However, having sound business practices does not make auto lenders totally immune to the broader forces in the credit markets. Because of the stress in the credit markets in late 2007 (and also due to weaker household finances), auto lenders (across the spectrum) felt it prudent to lower permissible loan-to-value and payment-to-income ratios and accept any slowing in originations those actions might produce.

“This had, and will have, a dampening effect on the retail used-vehicle market in the short term, but it should ensure healthy credit availability over the longer term,” executives wrote.

Overall Credit Industry

According to Manheim’s analysis, more than $450 billion new- and used-vehicle loans were written last year, ranging the entire credit spectrum.

From 2002, the company said that term length has been increasing. More specifically, by 2007, 41 percent of securitized prime auto loans had terms greater than 60 months, up from 12 percent five years ago.

As for securitized subprime loans, those with terms greater than 60 months jumped to 67 percent from 33 percent in 2002.

“For lenders, the implications of longer-term loans are generally not positive,” Manheim indicated. “Longer loans result in slower principal repayment and can cause a greater severity of loss on repossessions. Additionally, the longer borrowers remain in negative equity, the more likely they will simply walk on the loan.”

Additionally, executives explained, “Even absent a repossession, a greater frequency and magnitude of negative equity can slow sales, reduce the amount available for future down payments, or lower overall credit standards.”

However, the industry found it hard to resist lengthening loan terms, as it makes the monthly payment more attractive for customers, not to mention the need to compete with other lenders.

Now that vehicle age has increased, Manheim noted that this move toward longer loans may not be quite as risky as it was in the past. That is, if it is done correctly, of course.

The report also shared some collateral trends, based on data from Standard & Poor’s:

Prime

2007

Weighted Average FICO: 713

Percentage of Original Maturity Greater Than 60 Months: 40.92 percent

Percentage Used: 21.61 percent

Weighted Average APR: 5.46 percent

2006

Weighted Average FICO: 716

Percentage of Original Maturity Greater Than 60 Months: 38.56 percent

Percentage Used: 21.98 percent

Weighted Average APR: 5.68 percent

2005

Weighted Average FICO: 719

Percentage of Original Maturity Greater Than 60 Months: 31.61 percent

Percentage Used: 24.62 percent

Weighted Average APR: 5.79 percent

Non-Prime

2007

Weighted Average FICO: 655

Percentage of Original Maturity Greater Than 60 Months: 81.41 percent

Percentage Used: 66.50 percent

Weighted Average APR: 9.69 percent

2006

Weighted Average FICO: 654

Percentage of Original Maturity Greater Than 60 Months: 66.17 percent

Percentage Used: 55.11 percent

Weighted Average APR: 11.43 percent

2005

Weighted Average FICO: 650

Percentage of Original Maturity Greater Than 60 Months: 56.35 percent

Percentage Used: 62.01 percent

Weighted Average APR: 10.81 percent

Subprime

2007

Weighted Average FICO: 601

Percentage of Original Maturity Greater Than 60 Months: 67.25 percent

Percentage Used: 73.59 percent

Weighted Average APR: 15.56 percent

2006

Weighted Average FICO: 591

Percentage of Original Maturity Greater Than 60 Months: 52.50 percent

Percentage Used: 63.57 percent

Weighted Average APR: 14.95 percent

2005

Weighted Average FICO: 592

Percentage of Original Maturity Greater Than 60 Months: 52.60 percent

Percentage Used: 63.57 percent

Weighted Average APR: 14.95 percent

Delinquencies and Repossessions

The fallout in the mortgage industry ramped up pressure on consumer finances, ultimately leading auto delinquency rates to climb, which in turn led to an increase in the number of repossessions.

In fact, Manheim reported that total repossessed vehicles grew 10 percent over 2006.

“Delinquency rates did, however, uptick as the year progressed, reflecting the slower labor market and the tremendous pressure placed on household finances by higher gas prices, mortgage rate resets and the weight of past debt obligations,” the company said.

Overall, no particular type of vehicle was more widely impacted than another.

“The repossessed vehicles sold at auction could have come from a prime, new-vehicle contract on a high-end luxury car that went bad early in the term, from a subprime loan on a low-end vehicle that defaulted late in the term, or anything in between. As such, repossessions at auction represent of wide mix with respect to model, age, mileage, condition and price,” the market analysts attested.

Auto Lender and Auction Partnerships

Manheim’s Used-Car Market Report also pointed out that many lenders have tended to work with franchised dealers over the years, and are, interestingly enough, now seeking out relationships with independent dealers.

“Auctions are uniquely positioned to help here, given their daily interaction with thousands of independent dealers,” officials stated.

Real-time pricing information from auctions can also assist auto lenders in setting realistic loan-to-value ratios, or explain how certain types of vehicles and styles are performing at auction.

“And, since auction pricing is recognized as representing true market conditions, lenders use that information in their communications with the investment community,” Manheim explained. “For example, several lenders cite the Manheim Used Vehicle Value Index in their SEC filings to provide analysts and shareholders with a perspective on overall used-vehicle pricing conditions.”

Moreover, the report went on to indicate, “Together, auctions and lenders can also make strategic decisions to improve remarketing performance.

“For example, Manheim can help lenders with only a few repossessions, or repossessions geographically dispersed, combining their vehicles with those of other lenders in special, highly marketed sales events,” the company concluded.

2008 Dealer Financing Study

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WESTLAKE VILLAGE, Calif. — What is the best way to drive lender success in these troubled times? According to J.D. Power and Associates it boils down to just one thing — dealer relationship.

Releasing its J.D. Power and Associates 2008 Dealer Financing Satisfaction Study this morning, which for the first time analyzed subprime dealer satisfaction, officials stressed that developing the dealer-lender relationship is particularly important given the current economic struggles and market turmoil.

For instance, within the floor planning segment, 44 percent of dealers report that the relationship with a lender is their primary reason for selecting a provider.

Similarly, the dealer-lender relationship is cited most often as the primary reason for choosing a finance provider in the subprime retail credit segment.

“In today’s tough times, automotive lending priorities may be focused on the issues of liquidity and risk rather than dealer satisfaction, but lenders cannot afford to miss the growth opportunity tied to dealer satisfaction,” explained Rich Howse, senior director of the automotive finance practice for J.D. Power.

“Dealers recognize those lenders that make the effort to partner with them for the long haul, so building and maintaining strong relationships with dealers will be the foundation of future revenue growth as the industry rebounds,” he highlighted.

Going hand in hand with relationship, auto finance providers that achieve high levels of satisfaction among dealers also tend to receive a larger share of business from those dealerships.

Some aspects of financing service that are particularly important to maximizing dealer satisfaction are the ability to interact with a single credit buyer, short application approval times and expedient funding, the company indicated.

Within the prime retail credit segment, dealers who are “delighted” with their lender provide the lender with 53 percent of the loan originations generated at the dealership on average, while dealers who report being merely “satisfied” provide lenders with 40 percent.

In contrast, however, dealers who are “dissatisfied” with their lender give the company only 26 percent of their business, on average

“Dealer satisfaction with automotive lenders clearly impacts the volume of retail business a lender receives,” noted Howse.

“With more than 20,000 dealerships in the U.S., the potential revenue linked to increasing satisfaction can translate to billions of dollars. For instance, in the prime retail credit segment, the difference between just one dealer who indicates they are ‘delighted’ and one who indicates they are ‘dissatisfied’ can mean an average of more than $3 million in additional loan originations in one year,” he pointed out.

Breaking it down, the J.D Power study investigated dealer satisfaction with finance providers in four segments: prime retail credit; retail leasing; subprime retail credit; and floor planning.

It examined five key factors that contribute to satisfaction within the prime retail credit, retail leasing and subprime retail credit segments, including provider offering, credit personnel, application/approval process, termination policy/service and sales representative relationship.

Furthermore, four factors were measured in the floor-planning segment, including provider offering, floor plan support personnel, inventory process and process/service.

After all these categories were tallied, J.D. Power found that one lender swept them all — BMW Financial Services.

“We’re proud of our consistently high rankings on this important study. We have more top awards for dealer satisfaction than any other individual financial services company since this study was introduced 14 years ago, explained Edward Robinson, president and chief executive officer for BMW Financial Services, Americas region.

“But to capture four top rankings in one year is phenomenal and a demonstration to our dedication to serving our dealer customers,” he continued. “This is the fifth consecutive year that we are at the top of the retail lease category.

He went on to say that, “In a difficult business environment, when many lenders have abandoned all or segments of the automotive finance business, we remain committed to providing a full complement of financial services to our dealer customers.

“Our dealers acknowledge the importance we place on their business and our role in supporting them. We appreciate their support with the feedback provided in all the measurements that comprise this comprehensive study,” he added.

According to J.D. Power the rankings came in as follows:

Prime Retail Credit

BMW Financial Services took the highest ranking in prime retail credit satisfaction with an index score of 946 on a 1,000-point scale, performing particularly well in four factors driving dealer satisfaction, credit personnel, application/approval process, termination policy/service and sales representative relationship.

Alphera Financial Services (a BMW Financial related provider) at 940 and Volkswagen Credit at 938 followed BMW Financial Services in the rankings.

Retail Leasing

With a score of 942, BMW Financial Services also ranked highest in retail leasing satisfaction for a fifth consecutive year, performing particularly well in credit personnel, termination policy/service and application/approval process.

Volkswagen Credit at 934 and Mercedes-Benz Financial at 924 follow in the segment.

Subprime Retail Credit

In the subprime retail credit segment, which is new to the 2008 study, interestingly enough, BMW Financial Services took home the highest rank, with a score of 966, performing well across all factors driving satisfaction.

Volkswagen Credit followed with 943, and GMAC ranked third in the segment with 922.

Floor Planning

Continuing its sweep, BMW Financial Services ranked highest in floor planning with a score of 963, performing well in all four of the factors that drive satisfaction.

Volkswagen Credit followed closely in the rankings at 960 and Audi Financial Services ranked third in the segment with 940.

The 2008 Dealer Financing Satisfaction Study was based on responses from 4,770 dealer principals who were surveyed March through July 2008.

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